FAQ

Last Updated: August 28, 2026

Orders

How do I place an order?

Browse the products on this website, add the items you would like to purchase to your cart, and complete checkout. After placing your order, you will receive an order confirmation.

Can I change or cancel my order?

If you need to change or cancel an order, please contact World Market Customer Service as soon as possible. Orders may enter processing or shipping shortly after they are placed, so we cannot guarantee that every request can be completed.

Where can I find my order information?

Check your order confirmation email. If you have an account on this website, you may also be able to view your order history after signing in. Contact Customer Service if you need assistance.

Shipping & Delivery

Where does World Market ship?

Shipping availability for orders placed on this website is determined by the product and delivery address. Enter your address at checkout to see the available options.

How can I track my order?

When tracking information is available, we will provide it in a shipment notification. You can use the tracking link to check your delivery status.

What should I do if my order is delayed?

Check the latest tracking update first. If your order has not arrived within the expected delivery timeframe, contact World Market Customer Service with your order number.

What should I do if my order arrives damaged?

Please contact Customer Service and provide your order number, a description of the damage, and photographs when available. We will review the issue and advise you of the available options.

Returns

Can I return an item?

Return eligibility, time limits, and any applicable conditions are explained in the Return Policy on this website. Please review that policy before requesting a return.

How do I start a return?

Contact World Market Customer Service with your order number and the item you wish to return. We will provide instructions based on the applicable Return Policy.

When will I receive my refund?

Refund timing depends on the applicable Return Policy and your payment method. After a refund is issued, your financial institution may need additional time to post it to your account.

Products

Why can product colors look different in person?

Colors may appear slightly different because of lighting, photography, manufacturing variations, and your device’s display settings.

Are product dimensions accurate?

Available dimensions and specifications are listed on product pages. Please review them before purchasing, especially for furniture and other items that must fit a particular space.

Payment

What payment methods does World Market accept?

The payment methods available for your order are displayed at checkout.

Is my payment information secure?

Please complete payment through this website’s checkout. Do not send your full payment card details by email or other unsecured messages.

Customer Service

How can I contact World Market?

For questions about orders placed on this website, products, delivery, returns, or refunds, please use the contact details on our Contact Us page. Include your order number when asking about an existing order.